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Can I upgrade to your new web-based platform from the software?
Our current plans are now for the web-based platform which provides the advantage and benefit of being able to access your DAT Preparation from any of your personal devices including your desktop, laptop, iPhone, iPad and Android devices for up to 6 months. The subscriptions do not auto-renew after six months, so if you would like to continue after 6 months, you would have to renew your plan manually.

If you are on our other platform where you installed software on your actual computer, you can upgrade to our web-based platform which enables you to access it from any of your personal devices including mobile by upgrading at https://app.crackthenbde.com/purchase. Once you obtain membership, the system will onboard you to our new platform which enables you to access your software from any of your devices including mobile; and you'll receive access to our latest version which equips you with more tools and resources to help you score high and pass your dental boards.
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
  • How can I get my automatic updates to the newest versions?
Software Troubleshooting (only for 2016 users and before)
  • Is it normal when my taskbar and dock bar disappears?
  • How do I resolve a stuck "Checking for Updates"?
  • How do I access the explanations?
  • What's my licensing key policy? Why an invalid license?
  • How do I to still access your old account system?
  • Can I upgrade to your new web-based platform from the software?

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