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Got a question for us? It is probably here!
How can I get my automatic updates to the newest versions?
One of the many perks of being a customer is that you receive free automatic updates streamlined seamlessly to your device so you are never left with an outdated version. For our web-based platforms, these updates are streamlined to you seamlessly. For our software-based platform users, click on the "Updates" icon inside the program periodically. We encourage you to spread the word about "Crack the NBDE". Without your support, we would be unable to provide the free updates and upgrades we routinely design and provide to you to help you gain the leverage you deserve. We have more exciting things in the pipeline and we certainly appreciate you growing our family by telling more people about "Crack the NBDE".
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
  • How can I get my automatic updates to the newest versions?
Software Troubleshooting (only for 2016 users and before)
  • Is it normal when my taskbar and dock bar disappears?
  • How do I resolve a stuck "Checking for Updates"?
  • How do I access the explanations?
  • What's my licensing key policy? Why an invalid license?
  • How do I to still access your old account system?
  • Can I upgrade to your new web-based platform from the software?

Still have questions?

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