How can we help you today?

Got a question for us? It is probably here!
Is my personal information safe?
We will NEVER sell or distribute personally identifiable information from any email messages or accounts to third parties. That's our committment all the way to the grave!
Basics
  • What does "Crack the NBDE" do?
  • Will "Crack the NBDE" estimate my score?
  • How will "Crack the NBDE" help me improve my scores?
  • Can I access my portal from any of my personal devices?
  • Do I need an internet connection to use the program?
  • How many times will I be able to take each test?
  • Does "Crack the NBDE" have a score guarantee?
  • How long are your memberships?
  • Is my personal information safe?
  • What is the policy for refunds?
Purchasing
  • How quick will I receive my order?
  • Any deals if my dental school class wants to sign up?
  • How can I give "Crack the NBDE" as a gift/present?
Using
  • Will I be able to pause the test?
  • Where do I view the explanations in my package?
  • What is the correlation of my practice scores vs real test?
  • How are my exam scores tabulated?
  • How can I get my automatic updates to the newest versions?
Software Troubleshooting (only for 2016 users and before)
  • Is it normal when my taskbar and dock bar disappears?
  • How do I resolve a stuck "Checking for Updates"?
  • How do I access the explanations?
  • What's my licensing key policy? Why an invalid license?
  • How do I to still access your old account system?
  • Can I upgrade to your new web-based platform from the software?

Still have questions?

Send us email, call us and we'll get back to you in less than 24
Loading ...
Customer support staff
888-678-6668
Technical support staff
Teamviewer Remote Help
Open